INNOVATIVE MEDICAL TECHNOLOGY FOR DIAGNOSTICS

FAQ s

Do you have one of our sleep devices and have a question? Not sure if you need to call the support hotline? Why not check to see if the answer to you question is already here? Simply click on the device below to access the FAQ s. 

SOMNOtouch RESP - FAQs

SOMNOtouch PG device with a ruler showing how small the device actually is.
FAQ How do I start the device/sleep study?

The system has been programmed by your doctor to automatically turn on at the time you have agreed. It is therefore not necessary for you to press any buttons on your device.

How can I tell if the device is working and the study has started?

You will see a red LED eminating from the finger clip.


I forgot the time that the device is supposed to turns on, how can I check it?

Press the power button on the device. An screen will then appear telling you in how many minutes until the device turns on.


Is it normal for the display to be dark - it looks like it is not working?

Yes, the display is swtiched off by default, so you will not be disturbed at night. It also saves the battery.

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I have a pacemaker? Should I wear the device on my chest?

Put the device on your stomach instead of on your chest. The abdominal belt can then be applied around the chest instead.

If you have to do a study with electrodes that are applied to your head and eyes (EEG measurement), please contact your doctor.


What if I did not set up the device in time and the measurement is already running?

For the examination, only the ´time in bed´ is relevant, so its perfectly ok if you put on the device before you go to bed.


Do you have questions about your clinical appointment or the sleep study itself?

Please contact your doctor. The SOMNOmedics hotline can only help you with questions about the device or the application of the sensors.

SOMNOscreen plus - FAQs

SOMNOscreen PSG device with a ruler showing how small it is.
How do I start the measurement?

The system has been programmed by your doctor to automatically turn on at the time you have agreed. It is therefore not necessary for you to press any buttons on your device.
As long as the device is in the waiting to switch on, a green LED will be flashing on the front of the device.

How can I tell if the measurement is already in progress?

A red LED will emit from the finger clip and the display will show “Measurement in progress” and “Measurement duration” alternately.


What if I have a pacemaker - should I wear the device on my chest?

Please put the device on your stomach and not on your chest. The abdominal belt is instead applied around the chest.

If you have to do a study that includes electrodes applied to <our head and eyes (EEG measurement), please contact your doctor.


What if I did not set up the device in time and the measurement is already running?

For the sleep study, only the time in bed is relevant, it is sufficient if you put on the device before you go to bed.


Do you have questions about your sleep appointment or sleep study?

Please contact your doctor. The hotline can only help you with questions about the device or the application of the sensors.

SOMNO HD - FAQs

A SOMNO HD PSG device with a ruler showing its small size.
How do I start the measurement?

The system has been programmed by your doctor to automatically turn on at the time you have agreed. It is therefore not necessary for you to press any buttons on your device.
As long as the device is in the waiting mode, the power button will flash green.

How can I tell if the measurement is already in progress?

A red LED lights up in the finger clip and the power button pulsates red.


Is it normal for the display to be dark?

Yes, so that you will not be disturbed at night and to save power, the display is always switched off.


What if I have a pacemaker?

Please put the device on your stomach and not on your chest. The abdominal belt is instead applied around the chest.

If you have to do a study that includes electrodes applied to <our head and eyes (EEG measurement), please contact your doctor.


What if I did not set up the device in time and the measurement is already running?

For the sleep study, only the time in bed is relevant, it is sufficient if you put on the device before you go to bed.


Do you have questions about your sleep appointment or sleep study?

Please contact your doctor. The hotline can only help you with questions about the device or the application of the sensors.